Preparation for Feb. 13:

Read & Review

• OUE, chapter 11: “Usability Tests” (pp. 273-296).
• Usability and Experience Study: Wikimedia + Bolt Peters (2009).
• Nash, C. & Goto, K. (2010), Wikimedia Commons Usability Study Final Report.

Optional Readings & Resources

• Usability Tests (Elsevier UOE textbook companion topic).
• Rubin, J. & Chisnell, D. (2008), Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests (2nd Edition), chapter 2: “What Is Usability Testing?” (pp. 21-26).
• Companion resources and materials for Rubin, J. & Chisnell, D., Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests (2nd Edition). — Scroll down to the “Downloads” section.
• Lawrence, K. (2012), Ask and Ask Again: Critical Interviewing Is an Essential Component of Usability Testing, UXmatters.
• Travis, D. (2013), The 1-page usability test plan, Userfocus (a UK-based UX consulting & training agency)
• Harris, J. (2009), The Story of the Ribbon, [90:31]. — Important insights about research and design decisions behind a long-evolving product.