Preparation for Jan. 28:
Read & Review
- OUE, chapter 4: “Research Planning” (pp. 47-72).
- Rubin, J. & Chisnell, D. (2008), Handbook of Usability Testing, chapter 5: “Develop the Test Plan” (pp. 65-91).
- Courage, C. & Baxter, K. (2005), Understanding Your Users, chapter 3: “Ethical and Legal Considerations” (94-104).
- Skim: Informed Consent (incl. guidelines and sample forms), UC Berkeley Committee for the Protection of Human Subjects.
- Skim: Ethical Principles of Psychologists and Code of Conduct (2002 + 2010 amendments) — see especially Standard 4: “Privacy and Confidentiality”.
- Skim: UXPA Code of Professional Conduct, User Experience Professionals Association.
Helpful Resources
- Designing Your Research / The Research Plan (Elsevier UOE textbook companion topic).
- HFES Code of Ethics, Human Factors and Ergonomics Society.
- Sauro, J. (2013), What UX Methods To Use And When To Use Them, Measuring Usability.
- Margolis, M. (2011), “Questions to ask before starting user research”, Design Staff (Google Ventures).
- Rohrer, C. (2008), “When to Use Which User Experience Research Methods“, Nielsen Norman Group.
- Topic in Usability: Professional Ethics, Usability & User Experience (a community of the Society for Technical Communication).