Preparation for Apr. 10:

Read & Review

• OUE, chapter 18: “Reports, Presentations, and Workshops”
• OUE, chapter 19: “Creating a User-Centered Corporate Culture”

Optional Readings & Resources

• Reporting (Elsevier UOE textbook companion topic).
• Ross, J. (2013), Effectively Communicating User Research Findings, UXPA 2013.