Preparation for Jan. 23:

Read & Review

• Observing the User Experience (OUE), chapter 3: “Balancing Needs Through Iterative Development” (pp. 21-44).
• Bannon, L. (1992), From Human Factors to Human Actors, book chapter in Greenbaum, J. & Kyng, M. (eds.) (1991), Design at Work: Cooperative Design of Computer Systems. Hillsdale: Lawrence Erlbaum Associates, pp. 25-44.
• Oudshoorn, N. & Pinch, T. (2007), User-Technology Relationships: Some Recent Developments, in E.J. Hackett, O. Amsterdamska, M. Lynch & J. Wajcman (eds.), The Handbook of Science and Technology Studies (3rd ed.). The MIT Press, London, England. pp. 541-565.
• Lialina, O. (2012), Turing Complete User, contemporary-home-computing.org.

Optional Readings & Resources

• Useful General Resources (Elsevier UOE textbook companion topic).
• Nielsen, J. (2012), Usability 101: Introduction to Usability, Nielsen Norman Group.
• Topic: Principles for Usable Design, Usability Body of Knowledge.
• Nielsen, J. & Norman, D., The Definition of User Experience, Nielsen Norman Group.
• Tullis, T. (2009), Top Ten Myths About Usability, keynote presentation, World Usability Day, Simmons College, Boston, MA November 12, 2009.
• Guo, F. (2012), More than Usability: The Four Elements of User Experience (Part I), UXmatters.
• Guo, F. (2012), More than Usability: The Four Elements of User Experience (Part II), UXmatters.
• Guo, F. (2013), More than Usability: The Four Elements of User Experience (Part III), UXmatters.