Preparation for Apr. 1:
Read & Review
- OUE, chapter 17: “Research into Action: Representing Insights as Deliverables” (pp. 479-501, up to “Representing Situations: Scenarios”).
- Bryan, P. (2013), Are Personas Still Relevant to UX Strategy?, UXmatters.
Optional Readings & Resources
- Research into Action / Reaction Outcomes Deliverables (Elsevier UOE textbook companion topic).