Preparation for Feb. 20:

Read & Review

• OUE, chapter 11: “Usability Tests” (pp. 314-326, from section entitled “How to Analyze Usability Tests” through end of chapter 11).
• Rubin, J. & Chisnell, D. (2008), Handbook of Usability Testing, chapter 10: “Debrief the Participant and Observers” (pp. 229-244).
• Sherman, P. (2010), Aligning UX Issues’ Levels of Severity with Business Objectives, UXmatters.
• Ross, J. (2012), Communicating User Research Findings, UXmatters
• Czerwinski, M., et al. (2003), Toward Characterizing the Productivity Benefits of Very Large Displays, Microsoft Research. — A brief paper that describes in detail a usability study of productivity benefits and usability issues related to 1024×768 vs. 3072×768 dpi resolution displays.

Optional Readings & Resources