Users and non-users

Assign naïve usability test

Readings

Bannon, L. (1992) From Human Factors to Human Actors. (As you read this article, ask yourself how much, if anything, has changed.)

Oudshoorn, N. and Pinch, T. (2007) User-Technology Relationships: Some Recent Developments. (This is a dense survey article — we will be going through it in some detail in class. )

Olia Lialina, Turing Complete User

Optional:
Stewart, J., Williams, R., & Rohracher, H. (2005). The wrong trousers? Beyond the design fallacy: Social learning and the user. (Only through Section 3.)