I214 UX Research

January 16, 2012

Usability Challenge: Broader Backsides and Seat Widths

Filed under: usability examples in the news — Nancy Van House @ 4:51 pm
Transit Agencies Face the New Calculus of Broader Backsides
By CHRISTINE HAUGHNEY
Published: January 15, 2012
Each time a New York area transit agency decides to purchase new trains or buses, it must consider whether to make its seats wider, usually at the expense of passenger capacity.

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