Text(s)
Mike Kuniavsky, Observing the User Experience: A Practitioner’s Guide to User Research, Morgan Kaufmann. Ordered for ASUC bookstore.
The Usability Body of Knowledge is an encyclopedia with brief descriptions usability methods and related topics, and links to readings. Descriptions are too brief for our purposes, and references are often old, but it’s useful as a sort of dictionary for UX methods.
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