Ethics

Working with Users

This may seem like a lot of reading, but some of it is redundant.  However, each reading adds something others don’t. Given the importance of working with users for this kind of research, there’s a lot that you need to consider.

Kuniavsky, ch. 7

For pwd protected readings:
user is214
pwd is214

Courage & Baxter, Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques

Hackos and Redish, User and Task Analysis for Interface Design