I214: User Experience Research

Quantitative approaches to usability require that you define your measures and measurement and analysis methods.

The Table of Contents of Tullis & Albert, Measuring User Experience, is helpful for getting a sense of the kinds of measures and measurement issues relevant to UX.

The web page accompanying  Tullis & Albert, Measuring User Experience, links to a wealth of resources.

These PPT slides by Tullis provide an excellent overview of measurement issues, especially statistical tests and reporting. Too many people in user experience research don’t know statistics!

Good example: Wikimedia Metrics

Filed by Nancy Van House at 11:15 am under Measurement,Readings
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