Presentation best-practices  — content, format, and style for written reports, web reports, PPT presentations — change over time and across settings.  In the end, you need to do what your organization does and/or your client expects.  A good way to find out what’s current is to see what respected people and/or companies are doing, most of which is proprietary.  Mostly what you can see is not reports to clients but presentations at conferences and workshops.

Readings

A classic: AskTog, 2001: How to Deliver a Report Without Getting Lynched

Short, old, but still useful:  Usability Reporting Tips by Chauncey Wilson

Writing usability reports

Jarrrett, Caroline. Better Reports: How to Communicate the Results of Usability Testing

Analyzing and Reporting Usability Data

Sample usability reports

This page has links to dozens of reports!  They tend to be older.  To evaluate them, put yourself in the position of the client: does this tell you what you need to know?  Too little? Too much? Not the right info?  http://www.pdfgeni.com/book/usability-report-pdf.html

From Usability.gov —  http://www.usability.gov/templates/index.html#Usability — their other templates are useful, too.

Test report templates for writing the usability test report.

• Research style usability test report template (DOC – 144KB)
• Short (informal) usability test report template (DOC – 216KB)
• Long (formal) usability test report template (DOC – 536KB)

Presentations

Note that presentation styles change over time.  Currently, presentations have more graphics and fewer words. So older presentations that were state-of-the-art then aren’t necessarily so now.

Good advice on powerpoint presentations: Garr Reynolds, Presentation Tips

Peter Boersma, More Elements of User Experience: Real World Design Deliverables. It’s long and it’s about a more comprehensive design process than we’re doing in here, but he both talks about and demonstrates ways to present UX work.

Remote Research at IxD10 from Bolt | Peters.  This isn’t a presentation of a UX report but is a good example of current trends: highly graphic.  Also useful content for the class, about remote research.

Slideshare is a source of lots of presentations of varying quality.  And be careful of the sources — e.g., many are student presentations.

OK but not great (but recent) presentation: USA Today iPad usability report

Another OK one: Bis Usability Report

Checkout report

See also

Sample videos

Video making advice

Visual and Audio media advice

Filed by Nancy Van House at 10:34 am under Presentations,Reporting
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In progress

Kuniavsky, ch. 7

Whitney Quesenbery, Personas and Storytelling

Added resources:

Tamara Adlin and John Pruitt, The Essential Persona Lifecycle: Your Guide to Building and Using Personas, Elsevier, 2010

Filed by Nancy Van House at 9:17 am under Personas,Reporting
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