Readings

Nate Bolt & Tony Tulathimutte, Remote Research: real users, real time, real research. Rosenfeld, 2010. This book also covers many issues relevant to any kind of testing.  Table of contents covers a lot of useful info.  This book is worth buying. Note you can buy in more than one format.  (You can get a discount using the code “venturebeat”.)

Bolt | Peters specializes in remote testing, and is unusual in how open they are about their methods, products, and costs.

• boltpeters.com/services/live-remote-research/ — this is an overview of their methods. Be sure you look at the video!
• Look at this vimeo video about Ethnio, too — about this method, on-line real-time user recruiting.
• Many more Bolt |Peters videos of user tests on Vimeo

Look at http://www.rosenfeldmedia.com/books/remote-research/info/table_of_contents/ —

www.boxesandarrows.com/view/researching-video

entrepreneur.venturebeat.com/2010/02/11/bolt-peters-remote-research/

Resources

Web conferencing and screen sharing tools such as GoToMeeting (See how to use GoToMeeting on a Mac)

Micro testing, with heat maps Usabilla.com

UserZoom

About various tools:  How to Shop for Unmoderated Usability Testing Tools Bill Albert

Examples

Several videos of a remote user tests of Wikipedia  from Bolt | Peters (“Cool” is not necessarily the best response ALL the time.)

Filed by Nancy Van House at 1:03 pm under Methods,Remote Usability Testing,Usability Testing
Comments Off on No