August 16, 2010
Syllabus
This is the site from Fall, 2010. People keep registering and I can’t find a way to block you, so I have to go in and delete you. DO NOT REGISTER FOR THIS BLOG.
I214 Schedule Fall 2010
updated 10/31/10
Textbook: Mike Kuniavsky, Observing the User Experience: A Practitioner’s Guide to User Research, Morgan Kaufmann.
Update 8/27/10: The Usability Body of Knowledge is now developed enough to be treated as an adjunct text for this course. It is an encyclopedia of usability methods and other topics. It includes descriptions, how-tos, special considerations, and references for each topic.
See also About Readings
Week/Date |
Tuesday |
Thursday |
|---|---|---|
| 1 – Th, Aug 26 | Intro to the course & requirements | |
| 2 – Aug 31 & Sept 2 Begin expert evaluation |
Please fill out student information form, print it, and bring to classIntro to concepts and issues of UX and usabilityIntro to User Experience Research Overview of Methods – also helpful for project planning Initial discussion of final projectsReadings |
Sept 2: Assn 1, Naive Usability Assignment due: Discuss in class.Expert evaluation -with prototypes or existing products -Competitive analysis – as a way of formulating key issues/elements of usabilityKuniavsky ch. 14 Other readings TBA |
| 3 – Sept 7 & 9 Expert evaluation, cont. Intro to working with users |
Heuristics & GuidelinesUsing available data Kuniavsky ch. 15Formative evaluationBegin discussion of working with users | Intro to Working with Users Readings
Theories of tech use added 9/9 slides Deciding whom to study Field Studies: Observation & reporting Digital recording of data: audio, video, and still photography |
| 4 – Sept 14 & 16 Users Usability testing |
Update 9/10/10: we’ll finish talking about ethics todayRecruiting participants Kuniavsky p. 83-103User and task analysis Usability measurement Begin usability testingDigital recording |
Usability testing, cont.Card Sorting I Video for usability testing |
| 5 – Sept 21 & 23(revised to reflect actuality) Usability testing Begin interviewing This week: Each project group meets with NVH |
usability testingVideo for usability testingUsability measurementFinal Project Descriptions Due Sept 21Assn 2, Observation Assignment due – a report such as you would deliver to a client — Review in class and discuss | usability testing, cont. Interviewing for usability testing Video Mobile usability testingOther special cases of usability testing Remote Usability Testing |
| 6 – Sept 28 & 30 | Project fundamentals:
Data Analysis and Reporting I: Analyzing and Reporting Usability Test Results – Resources |
Interviewing
Slides from last semester Very thorough; we’re not going to go over all this in class but you MUST know this material to be a good interviewer. |
| 7 – Oct 5 & 7 | Usability Testing Assignment due: a summary video and written reportWe’ll view some of the videos in class
Interviewing, contd. |
Guest Speaker Lucy Greco Assistive Technology Specialist Disabled Student’s Program UC Berkeleyhttp://attlc.berkeley.eduhttp://webaccess.berkeley.edu/Note that web access issues are generalizable to other kinds of accessibility. Current legal developments she’ll talk about:White House on ADA: read down to discussion of e-textbooksMajor changes proposed in rules on website Be sure you review: W3C Accessbility W3C introduction to web acccessibility Also useful: National Institute on Aging and the National Library of Medicine, Making Your Web Site Senior Friendly: a Checklist Just Ask: Integrating Accessibility Throughout Design –”Helps designers and developers create websites, software, hardware, and consumer products that are accessible to people with disabilities, provide a better user experience for all, and realize the additional benefits of accessibility.” |
| 8 – Oct 12 & 14 |
Interviewing: analyzing interview data | Updated 10/13 – moving personas and scenarios from yesterday
Qualitative data:
|
| 9 – Oct 19 & 21 | updated 10/15
What to bring to class for qualitative data analysis exercise |
Interview assignment due; discuss in class |
| 10 – Oct 26 & 28 | Surveys, cont | Surveys, cont |
| 11 – Nov 2 & 4 | Guest speaker
UX for mobile Suzanne Ginsburg Author of Designing the iPhone User Experience |
Data analysis and reporting: quantitative data; surveys and more
Good source on survey analysis in general Look at an example: Pew, Reputation Management and Social Media. Skim the report; look also at the questionnaire and how they present those data. |
| 12 – Nov 9
Nov 11: campus holiday |
Other forms of data elicitation: diary studies, cultural probes.
Diary studies: Kuniavsky, pp. 369-385 Optional: Diary Studies Cultural probes: Look at this summary. This piece is a classic: Gaver, B., Dunne, T., and Pacenti, E. 1999. Design: Cultural probes. interactions 6, 1 (Jan. 1999), 21-29. |
CAMPUS HOLIDAY |
| 13 – Nov 16 & 18 | Reporting and presentations
Look at this presentation on design deliverables. It’s long and it’s about a more comprehensive design process than we’re doing in here, but he both talks about and demonstrates ways to present UX work.
|
Reporting and presentations, cont.
Guest speaker: Liz Goodman Look at this page with advice and links for different kinds of TED talks. |
| 14 – Nov 23Nov 25: Thanksgiving | Various topics
Recap |
HOLIDAY |
| 15 – Nov 30 & Dec 2 | Final presentations
Livescribe eText Exoskeleton Loyalty programs |
Final presentations
Sebastian Collaboration Moonit + Course evaluations |
| RRR week | NVH out of town | |
| December 22 | Final Papers Due | |
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